The best thing about VR encounters? Social distancing does not exist. Don't want to miss anything? Sign up for our online newsletter and stay informed of the latest content! From fun and interactive meetings, lunches and dinners to virtual meetings at the kitchen table. Much has changed in the past year in the relationship between colleagues and customers. Anyone who works together intensively prefers to look each other in the eye. Even if it is occasionally. How do you still maintain a personal bond in a world where physical handshakes are not allowed? I would like to tell you how we approached this challenge at Salesforce.
During the pandemic, for example, we also had to redefine our Executive Engagement program. This program is intended to maintain a good relationship at board level with our customers, but of course we had to do this as safely as possible while offering them a special experience. At Salesforce, too, we Israel phone number list have had to adjust the way we communicate with our customers. During the pandemic, we therefore restructured our Executive Engagement program. This program is intended to maintain a good relationship at board level with our customers, but of course we had to do this as safely as possible while also offering them a special experience. Creating trust: both online and offline.
Connecting was a challenge in the beginning: how do you create the same bonding and trust online as offline? relationships lead to your brand becoming more valuable and trustworthy and gives you more customer insights. So we had to pull out all the stops to also build a relationship with our customers online and to achieve the same executive feeling. Together with a team of colleagues, we therefore asked ourselves a number of questions: How do we stay in the attention of our customers? How do we ensure interaction in this virtual world.